Buying guide

  1. Choose the section and then the product type (Dresses, Tops, Bottoms).
  2. View the products you are interested in and click on the photographs for zoom features for closer detail, available sizes, composition, reference code and price.
  3. Select an item of clothing and add it to your cart. You can then choose to continue shopping or to process order.
  4. If you would like to process your order you can do so by either Registering or Check-Out as a guest.
  5. Choose a delivery method.
  6. Select a payment method.
    We have two payment methods –
Make an online bank transaction to our Maybank account (BH Label Trading 514271630848) and send us a payment receipt with order number in the subjected email OR Check out via PayPal with your credit / debit card.
  • Online Bank Transaction (Kindly ensure payment is made upon Check-Out, and your proof of payment is sent to hey@badhabit.my – your Order will only be confirmed when payment is processed.) 
  • Confirm the order.
  • You will receive an email confirming your order.

Delivery

1. How Long Will My Order Take To Arrive?
We ship via GDEX (GD EXPRESS SDN BHD) and your package should arrive within 1-3 business days within Malaysia.

For International shipping, kindly refer to No.3.

Orders will be shipped out when full payment is processed.

2. How Much Do I Pay For Delivery Service?
FREE DELIVERY OVER RM250 (FOR MALAYSIA ONLY)
Standard Delivery – West Malaysia (RM8) , East Malaysia (RM12)

3. International Shipping Fee.
International Delivery (3 – 5 days)
Singapore – $SGD11
Other parts of Asia – $USD30
Australia & New Zealand – $AUD48
USA & Canada – $USD47
United Kingdom – £32

Prices may differ due to changes in Malaysia Ringgit (RM) exchange rates with your country’s currency.

4. How Can I Track My Order?
You can track your order via GDEX with the tracking number provided in your purchase order once we’ve shipped out the items.

5. Address Changes After Shipment.
If there is a need on changing your delivery address after placing an order, please contact hey@badhabit.my immediately. As your goods ship within 24 hours, we will try our best to accommodate to the change of address as soon as possible, but if the order has left our warehouse, there is nothing we can do. In the case that we call GDEX to halt the package and change the address, you could be charged with fees that will require them to do so.

6. A Note On Delays.
Every order placed before 12:00 PM (MYT), Monday through to Friday will be shipped within 24 hours. However, BadHabit is unable to control the status of your shipment after it leaves our shipping department.

GDEX may incur delays due to weather or public holidays. International orders may take longer depending on customs, so please allow extra business days from the Standard / Express delivery option chosen.

Also, please note that inconsistencies in your order (such as differing billing and shipping addresses) may possibly delay your order. Please enter a valid phone number where you can be reached in your account information to avoid delays, in case one of our BadHabit representatives needs to reach you for more information.

7. Do You Do Returns/Exchange/Refund?
You may return items that are in the same condition as shipped out, unworn and unwashed – in exchange for another item. Your returned item must arrive at our office no later than 7 working days from the day you received the item.

Returns/Exchange/Refund are only limited to full priced items.

Please be aware that if you choose to Return/Exchange your items, the returns costs are to be paid by the customer. However, the second delivery costs will be on us.

As for Refund, you will be refunded in the same amount as you paid minus the shipping fees.

Contact us at hey@badhabit.my stating your reason for returning in exchange for another item of the same/higher price, with your Order Number, Name, Email and Contact Number.

We will then approve the exchange with a delivery address.

Returns/Exchange Steps:

  1. At your nearest post office, enclose a note with the item inside your parcel, stating your Order Number, Name, Email and Contact Number.
  2. Package your parcel securely.
  3. Email us at hey@badhabit.my with the subject “Returns #OrderNumber”; in the email please state your Name, Email and Contact Number, along with your parcel’s tracking info.
  4. Please ensure to keep you tracking number and postage receipt safe in case your return gets lost on its way to us. Please note that any lost returns will not be liable to us.

However, if you have received a faulty/incorrect item, please contact hey@badhabit.my, we will be more than happy to help you.

TERMS & CONDITIONS

BY ACCESSING OR USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THESE TERMS OF USE, AND THAT YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE OR ARE OTHERWISE DISSATISFIED WITH THE SITE, PLEASE DO NOT ACCESS OR USE THE SITE.

We reserve the right to refuse any order you place through the Sites. We may, in our sole discretion, limit or cancel quantities of products purchased per person, per household or per order. These restrictions may include orders placed by or under the same account, the same credit card, the same email address, or orders that use the same promotion code, billing or shipping address. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. Additionally, we may limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, distributors or any other unauthorized party. You are not permitted to resell any products or services purchased through any of the Sites for commercial purposes.

By purchasing from the Site, you agree that we may share information about you and your transaction with other entities for various purposes, including (without limitation) to process your transaction, to operate our fraud prevention program, to collect on any unpaid debt and to obtain credit card authorization. Our information collection and use policies are set forth in the Site’s Privacy Policy.

Product availability on the Site is not guaranteed as products may be low in stock or out of stock when an order is completed.

Pricing and Other Errors. We have made every effort to display as accurately as possible the colors and features of our products on the Sites. However, the particular technical specifications, displays and settings of your electronic device could affect the accuracy of the display. We are not responsible if information made available on the Site is not accurate, complete or current.

From time to time, information on the Site might contain typographical or visual errors, inaccuracies, or omissions that may relate to product descriptions, pricing or availability. It is your responsibility to monitor changes to the Site. Any reliance on the information on the Site is at your own risk. We may, but have no obligation to, correct any errors, inaccuracies or omissions, and to update or modify the Site Content without prior notice.

Prices and availability of products and services are subject to change without notice. We reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged and we cancel your order, we will issue the credit to your credit card. Individual bank policies dictate when this amount is credited to your account.